Return Policy
RETURN & REFUND
To allow us to refund you as quick as possible, we’ve implemented a quick & simple returns process. Follow the steps below to generate your return label.
- To start your return, email us your order number and the reason for return.
- Once we have received this we will email you back the returns address
- We would need the items sent back signed so that we have full transparency
- Done! Your return is being processed once received we will issue your full refund.
When will I receive my refund?
We aim to process your refund within 5 working days from receipt to our warehouse. After we have sent your refund, you will receive an email notification.
Please note it can take a further 5 working days for the funds to clear into your account. This processing time depends on your bank so please contact them directly if 5 working days have passed and you have not received the funds.
Non Returnable:
Earrings are non-returnable unless faulty.