To allow us to refund you as quick as possible, we’ve implemented a quick & simple returns process. Follow the steps below to generate your return label.

  1. To start your return, email us your order number and the reason for return.
  2. Once we have received this we will email you back the returns address
  3. We would need the items sent back signed so that we have full transparency
  4. Done! Your return is being processed once received we will issue your full refund.

When will I receive my refund?

We aim to process your refund within 5 working days from receipt to our warehouse. After we have sent your refund, you will receive an email notification.

Please note it can take a further 5 working days for the funds to clear into your account. This processing time depends on your bank so please contact them directly if 5 working days have passed and you have not received the funds.

Non Returnable:

Earrings are non-returnable unless faulty.